Client care

Questions, answered

01

Where is PAPO made?
PAPO is proudly crafted in Ethiopia. Read more on Our Story and Craftsmanship.

02

Do you deliver in Ethiopia and internationally?
Yes, local delivery in Addis Ababa and across Ethiopia. International delivery is quoted on WhatsApp before you pay. Duties and taxes may apply. See shipping.

03

Can I visit the showroom?
Yes. PAPO is at Bole, Kkare Building, 3rd Floor, Addis Ababa. Get directions or write on WhatsApp to plan your visit.

04

Which currency are prices in?
Choose ETB, EUR, USD, CNY or INR in the header. Pieces are listed in euro; Ethiopian orders are presented in birr. Details are on payment.

05

Can I personalise a piece?
Selected products accept initials, names, logos and short messages. Request personalisation.

06

How do I care for my PAPO?
See our leather care guide.

07

Do you offer corporate orders?
Yes. Request a corporate quote.

08

How do I pay?
See payment information. Ethiopia: Telebirr or CBE. WhatsApp via contact.